Rayleigh Car Hire Privacy Policy

Data We Gather

We gather and manage various categories of personal information, including:

2. Usage of Your Information

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and contracts. This includes verifying your identity to confirm you meet our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
• Customer Communication for Service Fulfillment and Engagement:
  • Providing booking confirmations, essential updates, and rental details. Addressing your questions and offering customer assistance. Informing you about service or policy changes.
• Marketing Preferences and Consent Management:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Improvement through Legitimate Interests:
  • Assessing website activity to refine user experience and functionality. Performing research to advance our vehicle offerings and service quality.
• Regulatory Adherence and Legal Responsibilities:
  • Adhering to legal and regulatory standards. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information:

• Local Service Providers in Rayleigh: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

Your personal information remains confidential and is not sold.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. Our practices include encryption, access restrictions, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no online transmission or electronic storage method can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration for which we retain information depends on the specific data type and the circumstances surrounding its use.

Your Rights in Rayleigh

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your stored personal information.

For any inquiries regarding these rights, please reach out to us below.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly through your browser settings, allowing you to control your data while using our services.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Updated versions will be available on this page, displaying a new "Last Updated" date. We recommend checking this policy regularly to stay informed about our privacy practices.

Contact Rayleigh Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: